Privacy Policy
At Universal Migration and Education, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, manage, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By engaging with our services or visiting our website, you consent to the practices described in this policy.
1. Information We Collect
To provide our migration and education services effectively, we collect relevant personal information. This includes your name, contact details, identification documents, academic history, financial data, and any necessary sensitive information, such as health or legal details. We may also gather technical information, such as IP addresses, cookies, and browsing preferences, to improve your online experience.
2. How We Use Your Information
Your information is essential for: Managing visa applications, appeals, claims, and admissions. Offering personalized advice tailored to your migration and education goals.Ensuring smooth communication and transparency throughout the process. In some cases, we may share your information with trusted third parties, including: Australian government departments, such as the Department of Home Affairs.Educational institutions to facilitate admissions. Service providers who assist us in delivering our services, all bound by confidentiality agreements and Australian privacy laws. .
3. Data Retention and User Management
We retain your personal information only as long as it is necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Comments made on our website and their associated metadata are retained indefinitely to streamline moderation and approval of follow-up comments. For registered users, personal information is securely stored in their profiles, accessible for viewing, updating, or deletion at their discretion (except usernames, which remain unchanged). Website administrators may also access and manage user profiles to maintain service quality.
4. Cookies and Website Tracking
To optimize your website experience, we use cookies and similar tracking technologies.
Comments and Preferences: Cookies save your name, email, and website details when you leave a comment, making future interactions seamless. These cookies last for one year.
Login and Security: Temporary cookies check browser compatibility on the login page and are deleted after closing your browser. Login cookies persist for two days unless you select “Remember Me,” which extends them for two weeks. Logging out removes these cookies.
Publishing and Editing: Cookies set during article publishing or editing store non-personal data, such as post IDs, and expire after one day.
You can manage or disable cookies through your browser settings, but this may affect certain website functionalities.
5. Safeguarding Your Information
We take stringent measures to secure your personal data against unauthorised access, misuse, or disclosure. Our security protocols include data encryption, restricted access, and regular system monitoring. While we continuously update our safeguards, no method is entirely foolproof; however, we remain proactive in minimising risks and addressing vulnerabilities promptly.
6. Your Privacy Rights
We respect your rights to: Access your personal information and request its correction if inaccurate. Withdraw consent for data processing where legally permissible.Complain with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached. We strive to address all requests and concerns promptly and transparently.
7. Updates to This Policy
This Privacy Policy may be revised periodically to reflect changes in legal requirements or our business practices. Updates will be prominently published on our website, and significant changes may be communicated to you directly.
8. Contact Us
For inquiries about this Privacy Policy or to exercise your privacy rights, please contact us:
Universal Migration and Education
Email:info@universalmigration.services
Phone: (307) 555-0133